Milford Sound beneath steep green mountains in Fiordland, New Zealand

MCIS candidate based in Auckland

Robin Huang

IT Systems & Application Support

Software Testing · SQL/API Diagnostics · Automation

Auckland, New Zealand

Open to on-site or hybrid roles in Auckland, as well as fully remote opportunities.

I troubleshoot business applications by tracing problems through logs, APIs, and SQL. I also write automated tests and clear support documentation, with projects in application support, independent QA, and cloud-deployed software.

  • IT Systems & Application Support
  • Software Testing
  • SQL / API Diagnostics
  • Automation
Application Support Software Testing & QA Download CV Contact

Target Roles

Primary roles

  • Application Support Analyst
  • Technical Support Analyst
  • Junior Test / QA Analyst
  • Systems / Technical Analyst

Related roles

  • Implementation Support
  • Application Analyst
  • Data / Reporting Analyst
  • Junior Software Developer / Automation Tester

What I offer

Reliable delivery

Professional VFX production taught me to follow detailed specifications, manage versions, respond constructively to review feedback, and meet fixed deadlines.

Practical troubleshooting

I investigate problems across application behaviour, APIs, SQL, logs, data integrity, and test results rather than treating symptoms in isolation.

Communication across teams

I document incidents, defects, root causes, test coverage, and release checks clearly for both technical and non-technical readers.

Featured Projects

Open Projects

Selected Projects

ServiceFlow - API Troubleshooting Lab

A FastAPI application for practising SQL diagnostics, payment failure handling, and API regression testing.

Completed Public repository · documented fixes
  • Python
  • FastAPI
  • SQLAlchemy
  • SQLite
View case study View source CI

DispatchGuard - Field Dispatch Reliability

A QA-led field-dispatch system built around the failures that matter in practice: double-booking races, licence checks, offline work, and safe conflict resolution.

Completed v1.0 complete · v1.1 hardening verified Source code private · public case study and selected evidence
  • TypeScript
  • PostgreSQL
  • Playwright
  • PWA / offline sync
View case study Request a walkthrough

Saleor QA - External Test Framework

An independent QA framework that tests a pinned Saleor 3.23 environment through its GraphQL API and browser flows, without modifying the application under test.

Completed Risk-based QA · main CI passing Source code private · public case study and selected evidence
  • Playwright
  • pytest
  • GraphQL
  • axe-core
View case study Request a walkthrough

Capability Matrix

Open Skills

Testing & Reliability

  • ISTQB-aligned test design
  • Playwright
  • Postman / Newman
  • pytest

Business Application Support

  • Incident lifecycle management
  • SLA tracking
  • Root cause analysis documentation
  • Change control

SQL & Data Integrity

  • JOIN / GROUP BY queries
  • Reconciliation queries
  • Constraints
  • Transactions

APIs & Integration

  • .NET Web API
  • FastAPI
  • REST endpoints
  • Postman testing

Cloud & BI

  • Azure App Service
  • Azure SQL
  • Power BI
  • GitHub Actions