Robin Huang

IT Systems & Application Support | Software Testing & Automation

Auckland, New Zealand

Open to on-site or hybrid roles in Auckland, as well as fully remote opportunities.

Download PDF CV
Selected engineering work

Private repositories, public case studies

Subscriptly and PlanPilot show native iOS development, shared domain rules, local-first design, and release testing. Each case study states the product’s current completion and release status without publishing its repository.

View selected engineering work

Professional Experience

  • VFX Compositor

    Hezhong Film

    Beijing, China

    Delivered VFX shots for film and television to detailed briefs and fixed deadlines, incorporating review feedback and maintaining clear version control and handovers throughout post-production.

Selected Technical Projects

  • Developer - ServiceFlow API Troubleshooting Lab

    Personal Project - Public Repository

    Auckland, New Zealand

    Built a FastAPI order and ticket API with request-correlated JSON logs to trace issues. Ran the same 28-test pytest suite successfully in healthy and fault modes. Identified N+1 calls in the service code and confirmed table scans with SQLite EXPLAIN QUERY PLAN; an indexed aggregation reduced local median service-layer time from 90.26 ms to 2.11 ms on generated data for 500 customers and 2,000 orders.

    View source →

  • QA Analyst - Saleor External Test Framework

    Independent Portfolio QA Project

    Auckland, New Zealand

    Built an independent, risk-based QA framework against a pinned local Saleor 3.23 environment. The functional suite records 30 passes and two strict-xfail regression markers across GraphQL APIs, access control, checkout, accessibility, and localisation; four reports remain labelled as defects or candidate issues.

  • QA Engineer / Developer - DispatchGuard Field Operations

    Personal Portfolio Project - Private Codebase

    Auckland, New Zealand

    Built and verified an end-to-end, QA-led field-dispatch case study covering concurrent assignment protection, idempotent offline sync, explicit conflict handling, licence rules, and New Zealand daylight-saving boundaries. The verified v1.1 snapshot records 185 passing server checks, 23 passing browser checks, six ADRs, and four RCAs.

Education

  • Master of Computer and Information Sciences (MCIS)

    Auckland University of Technology (AUT)

    Auckland, New Zealand

    Coursework in software architecture, cloud computing, mobile systems, and human-computer interaction, with a planned 60-point applied dissertation. Expected completion: June 2027.

  • Postgraduate coursework in Software Development & Cloud Computing

    University of Auckland

    Auckland, New Zealand

    Coursework in maintainable software, cloud computing, and HCI through team projects based on industry scenarios.

  • Bachelor of Engineering - Computer Art (Digital Media Art / Creative Technology)

    Chung-Ang University

    Seoul, South Korea

    Interdisciplinary engineering program spanning VFX, 3D, game development, UX, and programming; graduated cum laude and received the Outstanding International Student Award.

Skills

Support

Incident triage, API and access-control troubleshooting, ticket updates, root-cause notes, SLA tracking, and reliable handovers.

QA & Automation

Risk-based, ISTQB-informed test design; exploratory testing with Playwright, pytest, and Postman/Newman; traceability and regression checks in CI.

Engineering

C#, TypeScript, Python, React, .NET Web API, FastAPI, REST APIs, Git/GitHub, automated checks, and structured logging.

SQL & Data

SQL querying and reconciliation, constraints and transactions, data-quality investigation, negative-stock and ledger-drift diagnosis, and Power BI reporting.

Communication

Concise incident notes, reproducible defect reports, technical documentation, stakeholder-friendly explanations, cross-functional review, and deadline-focused delivery.

Languages

Chinese (Native), English (Professional), Korean (Professional).

Professional Development & Platforms

  • ServiceNow ITSM Personal Developer Instance
    Personal Developer Instance
    Completed practical work
    • Hands-on practice with incident, problem, and change workflows.