IT Systems & Application Support | Software Testing & Automation

Skills

This page expands the homepage capability matrix into ATS-readable skill groups for support, QA, systems analysis, and adjacent engineering roles.

Back to home summary

Capability Matrix

Testing & Reliability

  • ISTQB-aligned test design
  • Playwright
  • Postman / Newman
  • pytest
  • CI checks
  • Regression tests

Business Application Support

  • Incident lifecycle management
  • SLA tracking
  • Root cause analysis documentation
  • Change control
  • Access control troubleshooting
  • Clear ticket handover

SQL & Data Integrity

  • JOIN / GROUP BY queries
  • Reconciliation queries
  • Constraints
  • Transactions
  • Foreign keys
  • Data-quality diagnosis

APIs & Integration

  • .NET Web API
  • FastAPI
  • REST endpoints
  • Postman testing
  • Status codes
  • Integration diagnosis

Cloud & BI

  • Azure App Service
  • Azure SQL
  • Power BI
  • GitHub Actions
  • Secure configuration
  • Structured logging

Detailed Skills & Tools

Support

Incident triage, API and access-control troubleshooting, ticket updates, root-cause notes, SLA tracking, and reliable handovers.

QA & Automation

Risk-based, ISTQB-informed test design; exploratory testing with Playwright, pytest, and Postman/Newman; traceability and regression checks in CI.

Engineering

C#, TypeScript, Python, React, .NET Web API, FastAPI, REST APIs, Git/GitHub, automated checks, and structured logging.

SQL & Data

SQL querying and reconciliation, constraints and transactions, data-quality investigation, negative-stock and ledger-drift diagnosis, and Power BI reporting.

Communication

Concise incident notes, reproducible defect reports, technical documentation, stakeholder-friendly explanations, cross-functional review, and deadline-focused delivery.

Languages

Chinese (Native), English (Professional), Korean (Professional).